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SERVICE SYSTEM EDUCATION
Overview
How It Works
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The Site Review

The Engineering, Procurement, and Construction process (EPC) starts with the site review of your residence performed by one of our system designers. During the site review our system designer will take measurements of your lot, your home, take notes of your roofing materials, your roof orientation, and assess the present shading factors and those that may build up in time. The system designer will also take the time to explain to you what will be occurring in the weeks to come, and what to expect from your REnU. If you have any questions about anything, please feel free to ask. We will be more than happy to answer your questions to the best of our ability.

System Design and Approval

Once the site-review is completed, our system designer can design a system that both fits your home and meets as much of your electrical needs as possible. It should be noted that due to certain shading factors, roof orientations, and physical roof space, your system may not be able to accommodate your total energy need. It may in fact only provide a portion of it, but we are still willing to install and rent to you the REnU at the fixed rate.

This design is available to you at the conclusion of the site-review. You can then approve of the general plan and proceed to the next steps. If there is any discrepancy with the design, by all means, bring your concerns to the attention of our system designer and we will do our best to accommodate you.

Security Deposit

Following your authorization, you will be required to pay your first and last months. After that, the system designer will seek the appropriate permits, apply for utility interconnection, and submit appropriate paperwork to lenders for subordination and to county recorders for filing. This process may take a few weeks, but at the conclusion, Citizen’s team of installation technicians will be prepared to have your system installed and ready to operate in a day.

Installation

Once your paperwork is in order, we will contact you to set an installation date. Citizen installation technicians will then install your REnU and prepare it for final inspection. Once the local inspectors and in some cases your utility have inspected the installation, you are ready to begin taking advantage of fixed-prices, more reliable service, and 100% clean energy.

  Program Details
The Forward Rental Agreement
Monthly Rent and Guarantees
Agreement Period Options
The EPC Process
Operating and Maintenance
Net-Metering
Reporting and Billing
Agreement Termination Options
Decommissioning the REnU
  Site Resources
Solar Savings Calculator
Service Territory and Rates
How Solar Energy Works
Frequently Asked Questions
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